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Home » RAF general damages
Civil Law

High Court sets out how judges must calculate RAF pain and suffering claims

Judge Mthimunye says a formula does not determine general damages. Instead, these are shaped by the lasting physical, psychological, and social impact an injury has on a person's life.
Kennedy MudzuliBy Kennedy MudzuliSeptember 14, 2026Updated:September 14, 2026No Comments
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  • The judgment explains the legal principles courts use when assessing RAF general damages.
  • Pain, disability, psychological trauma, and disfigurement must be evaluated together.
  • Comparable awards can guide the court, but every claim must be decided on its own facts.

Judges deciding on compensation for pain and suffering in Road Accident Fund claims must look beyond just the injury. They must consider how it permanently changes a person’s life, the High Court in the Western Cape has ruled.

Judge S Mthimunye made this finding in Echard v Road Accident Fund. The judgment explored the legal approach to awarding general damages after the parties had already settled liability, future medical expenses, and loss of earnings.

The only issue before the court was how much to award for the plaintiff’s pain and suffering, emotional trauma, disfigurement, and loss of amenities of life.

The collision left permanent consequences

The case began after a motor vehicle collision on 14 August 2021 at the intersection of Spine Road and Merrydale Avenue in Mitchells Plain. The plaintiff was a passenger in the vehicle.

She suffered a facial haematoma, a fractured left tibia and fibula, and emotional shock. Although her fracture was treated in a plaster cast at first, it did not heal properly. This left one leg shorter than the other and changed the way she walked. She later had corrective surgery at Groote Schuur Hospital, but she continued to experience chronic pain, swelling, and reduced mobility.

The plaintiff told the court she could no longer run, struggled to climb stairs, could not walk long distances without help, and needed a crutch whenever she left home. She also described how standing for long periods and cold weather made her pain worse.

General damages are about the human cost

Judge Mthimunye explained that general damages compensate for losses that cannot be measured financially. They are awarded for, in his words, “non-patrimonial and non-financial loss suffered because of a wrongful act.”

The judgment explains that courts must consider pain and suffering, emotional shock, discomfort, disfigurement, and the loss of amenities of life. They must also look at the evidence, comparable awards, inflation, and the specific circumstances of the injured person.

Instead of putting a value on the injury itself, the court must decide what would be a fair and reasonable award for the person’s overall loss of quality of life.

Experts assist, but judges make the decision

One notable feature of the case was that the Road Accident Fund did not present any evidence to challenge the plaintiff’s medical specialists. Reports from an orthopaedic surgeon, occupational therapist, neuropsychologist, psychiatrist, and plastic surgeon were all admitted without opposition.

Judge Mthimunye made it clear that medical experts do not decide compensation. As he put it, “the expert witnesses’ function is merely to assist the court with objective opinions within their area of expertise.”

The judgment adds that it is the court’s responsibility to evaluate the reasoning behind expert opinions before deciding how much weight to give them.

The court examined the whole person

The plaintiff’s injuries affected much more than just her ability to move. Before the collision, she played and coached netball and worked in a job where she enjoyed regular interaction with colleagues and patients. Afterwards, she could no longer take part in sport, could not stand for long periods, and became less competitive in the job market.

Judge Mthimunye found that she had suffered a “significant deprivation of life’s conveniences” because her injuries took away her independence, meaningful social interactions, and activities that were part of her identity before the accident.

The court accepted that these losses were an important part of general damages, even though they could not be calculated in financial terms.

Psychological trauma and disfigurement mattered

The judgment also gave significant weight to the plaintiff’s mental health. Expert evidence showed that the trauma of the collision, together with years of painful orthopaedic complications, led to a major depressive episode marked by hopelessness, discouragement, and thoughts of suicide.

Judge Mthimunye found that the emotional consequences were directly linked to the physical injuries and formed part of the plaintiff’s ongoing suffering.

The court also considered permanent dark scars on her leg and thigh, along with soft tissue changes that made one thigh visibly larger. The plaintiff said she no longer wore shorts, skirts, or fitted clothing because she felt embarrassed by her appearance. The judge found that this permanent disfigurement reduced her confidence and enjoyment of daily life.

Every RAF claim stands on its own facts

In closing, Judge Mthimunye rejected the idea that previous RAF awards should dictate future compensation. The judge wrote that “no two cases are the same” because every claimant faces different injuries, recovery times, and long-term effects.

Comparable awards can help promote consistency, but the real question is whether the amount fairly reflects the unique and lasting impact of the injuries suffered.

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High Court pain and suffering personal injury RAF general damages Road Accident Fund
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Kennedy Mudzuli

Multiple award-winner with passion for news and training young journalists. Founder and editor of Conviction.co.za

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